Warranty

Two Year Limited Warranty

Thank you for your interest in the products and services of Litcessory. This Limited Warranty applies to physical goods, and only for physical goods, sold by Litcessory (the “Product”).

What does this limited warranty cover?

This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period. The original dated bill of sale must be presented upon a request as proof of purchase.

During the warranty period, Litcessory will replace, at no charge, any product or part that fails because of a defect in materials or workmanship, as long as it has been installed and used as intended. This means:

  • installed according to our instructions, with LED strips cut only at the marked cut points,
  • used only with the compatible products listed for that item, 
  • used indoors, kept dry, and not exposed to excessive heat, force, or bending.

Limitation of liability

To the extent permitted by applicable law, any implied warranties are limited to the duration of this Limited Warranty, and Litcessory is not liable for incidental or consequential damages. Nothing in this warranty affects your statutory rights under applicable consumer law.

What will we do to correct problems?

Litcessory will replace the Product at no charge. Customer shall be responsible for packaging and shipping the defective product to Litcessory. 

How long does the coverage last?

The Warranty Period for Products purchased from Litcessory is two years from the date of purchase. A replacement Product or part assumes the remaining warranty of the original Product or 90 days from the date of replacement or repair, whichever is longer.

What is not covered by the warranty?

The warranty does not cover damage caused by:

  • incorrect installation, including LED strips cut outside the marked cut points,
  • physical damage, liquid exposure, or modifications to the product,
  • normal wear and tear, or
  • use with products the item is not designed for.

What do you have to do?

To obtain warranty service, you must first contact us at support@litcessory.com to determine the problem and the most appropriate solution for you.